National shipments

It is important to keep in mind that delivery times begin to
count from the date of shipment from EIRA to the address that was
indicated in the purchasing process. When you finish your order
Through the website you will receive a confirmation email
your purchase with the details and billing, as well as delivery information. Yeah
you make payments with credit and debit cards/ PSE, the payment platform
approves the transaction based on data analysis, which may
take up to 1 business day.

No dispatches are made on Saturdays, Sundays and holidays, which is why
We recommend that you place your order throughout the week from Monday to
Friday. Once your payment is processed and shipped, you will receive an email
email with a notification containing the tracking number
so you can track your order on the company website
carrier until it reaches your hands.

At EIRA we do not commit in any case to a day and time of
specific delivery and the times we offer you are merely
informative. Therefore, it is important to keep in mind that your
Deliveries are made through transport companies and the delivery time
delivery of these are a matter outside of our work.

Estimated delivery times:
➢ Bogotá and surrounding municipalities: From 1 to 4 business days
➢ Main cities: 2 to 4 business days
➢ Intermediate and isolated populations: From 3 to 10 business days

Rates:
All our shipments to any location in the country are completely
FREE.

International deliveries

The processing time of your order will be between 2 and 5 business days, and the
Shipping cost to your country of residence is approximately 38 and 55 USD.
Our shipments are made through DHL, which has coverage
Fast worldwide with estimated delivery times between 5 to 10
business days.

Depending on the regulations of your country of residence, upon arrival
package to its destination in customs, the DHL company may request payment
of duties and taxes to deliver the merchandise. This payment is made
the recipient if requested and its cost varies according to the
customs laws of the country.

Remember that our shipments are made from Colombia for the
world!